Frequently Asked Questions
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What is your cancellation policy
At Vegas Jeep Rentals, we know travel plans can shift unexpectedly. Our cancellation policy is simple and fair, while keeping our fleet ready for all customers.
Deposits
• Jeep Rentals: $100 minimum prepayment.
Cancellations & Refunds
• 30+ Days Before Pickup: Receive a full refund of your deposit/prepayment.
• 15–29 Days Before Pickup: Your deposit/prepayment will be converted into a store credit of equal value. Store credit never expires and can be used toward any future rental.
• Within 14 Days of Pickup: Deposits/prepayments are non-refundable and not transferable.
Same-Day & Last-Minute Bookings
Reservations made within 72 hours of the pickup date are non-refundable, unless canceled by the end of the business day on which the reservation was made.
No-Shows
Failure to pick up your reserved Jeep without prior cancellation will result in the forfeiture of your deposit/prepayment.
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What documents do I need to rent a Jeep?
At Vegas Jeep Rentals, we know travel plans can shift unexpectedly. Our cancellation policy is simple and fair, while keeping our fleet ready for all customers.
Deposits
• Jeep Rentals: $100 minimum prepayment.
Cancellations & Refunds
• 30+ Days Before Pickup: Receive a full refund of your deposit/prepayment.
• 15–29 Days Before Pickup: Your deposit/prepayment will be converted into a store credit of equal value. Store credit never expires and can be used toward any future rental.
• Within 14 Days of Pickup: Deposits/prepayments are non-refundable and not transferable.
Same-Day & Last-Minute Bookings
Reservations made within 72 hours of the pickup date are non-refundable, unless canceled by the end of the business day on which the reservation was made.
No-Shows
Failure to pick up your reserved Jeep without prior cancellation will result in the forfeiture of your deposit/prepayment.
*Drivers who appear intoxicated, hungover, or unfit to drive will be allowed to transfer their rental to different, safer time slot based on availability.
Absolutely no refunds are given to impaired drivers at our full discretion. Safety of others is our top priority.
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How old do you have to be to rent a Jeep?
You must be at least 25 years of age to rent a Jeep.
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Are there minimum and/or maximum periods I need to rent a Jeep for?
You can rent a Jeep for as short a period as eight hours. There is really no maximum limit to how long you can rent for — renting for several months would be just fine!
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Is insurance included with the Jeep rental?
No. Vegas Jeep Rentals does not sell or offer any insurance.
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What happens if I damage the vehicle rental?
It depends on the amount of damage and the specific situation. Usually, for minor damages, we ask the renter to pay for repairs out-of-pocket. For major incidents, you might need to go through your personal insurance broker to pay for repairs.
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Can I add an additional driver to the rental agreement?
Yes! Vegas Jeep Rentals does not charge extra for additional drivers.
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Do I need a special license to operate the Jeeps?
No. You just need an active and valid driver’s license.
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How do I rent a Jeep from Vegas Jeep Rentals?
You can place your rental reservation online 24/7 at VegasJeepRentals.com. You can also call us at (702) 674-9070.
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Can I pick up and drop off the Jeep at different locations?
We offer convenient pickup and dropoff services at our primary office location. We also offer pickup and dropoff options at most Las Vegas Strip locations. Please note that we do NOT offer airport pickup and dropoff transportation.
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What type of vehicles do you rent?
We rent Jeep Wranglers and Grand Cherokees.
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Are there any restrictions on where I can take the rental vehicle?
Yes. You are limited to a radius of 150 miles from Vegas Jeep Rentals’ headquarters. If you’re wanting to travel further, you must get prior approval. Our vehicles are absolutely not allowed to travel into Mexico or Canada.
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What happens if the Jeep breaks down during my rental period?
Depending on where you break down and its cause, Vegas Jeep Rentals will work with you to get another replacement vehicle or provide roadside assistance to fix your existing rental. Please note that Vegas Jeep Rentals will not be held liable for punctured tires, overheating, or cracked windshields.


